Client Area Basics

Welcome to the Client Area. This is where you will manage your account with us.

 

Starting with the basics. There are four buttons at the top of the screen:

Services, Domains, Tickets, & Invoices

 

Click on Services to view the products and services you are currently using. From here you can also see any pending, suspended, terminated, or cancelled services. You can also request a new service.

 

Click on Domains to view your active domains. You can click on the wrench icon to manage the domain settings. From there you can change nameservers, update WHOIS contact information, and renew your domain.

 

Click on Tickets to view your support tickets. You will see the current status of any service tickets you have submitted. You can click the buttons under View to filter by Open, Answered, Customer-Reply, or Closed tickets. If you need to open a new ticket, click Open Ticket under the Support menu.

 

Click on Invoices to manage your invoices. You will be able to see which invoices have been paid and which ones are unpaid. Under the Billing menu you can manage your payment settings. 

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