Client Area Basics

Welcome to the Client Area. This is where you will manage your account with us.

Starting with the basics.

There are four buttons at the top of the Client Area: Services, Domains, Tickets, & Invoices

Client Area Buttons

 

Services

Click on Services to view the products and services you are currently using. From here you can also see any pending, suspended, terminated, or cancelled services. You can also request a new service.

 

Domains

Click on Domains to view your active domains. You can click on the wrench icon to manage the domain settings. From there you can change nameservers, update WHOIS contact information, and renew your domain.

 

Tickets

Click on Tickets to view your support tickets. You will see the current status of any service tickets you have submitted. You can click the buttons under View to filter by Open, Answered, Customer-Reply, or Closed tickets. If you need to open a new ticket, click Open Ticket under the Support menu.

 

Invoices

Click on Invoices to manage your invoices. You will be able to see which invoices have been paid and which ones are unpaid. Under the Billing menu you can manage your payment settings.

 

When you’re logged in to the Client Area, you’ll see several links at the top.

Top Menu

 

View Cart

View Cart takes you to go to your cart. Here you will see any products you have added to the cart. You can update your cart or check out.

 

Contact

Click on 320-316-0286 to go our Contact page. Use the form to submit a question. Or feel free to give us a call.

 

My Support

My Support allows you to view the status of your support tickets or to open a new one.

 

Notifications

Notifications lists any updates or changes to your account, tickets, etc.

 

Dashboard

Click on Dashboard to return to the Client Area main page.

 

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